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Do Retail Pharmacies Really Care about Patients?

The chemist shop—jammed between a chai stall and a vegetable vendor—has been the backbone of India’s healthcare delivery for decades. With an estimated 850,000 retail chemist shops serving a population of 1.4 billion, India boasts one of the world's densest pharma retail networks. But density does not equal efficiency. For years, this network has been plagued by accusations of corruption, counterfeit distribution, and a systemic inability to police itself.

Now, as the government edges closer to formalizing regulations for digital pharmacies, the traditional brick-and-mortar trade is fighting back. The All India Organisation of Chemists and Druggists (AIOCD), representing over 1.25 million members—including wholesalers, stockists, and retailers—has called for nationwide protests on May 20, 2026, seeking to stall what they perceive as an existential threat from e-pharmacies .

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