One interesting fact: most medical colleges and linked public hospitals in major cities were designed in the British era, with an open ward design. A medical administrator, tongue-in-cheek, put it succinctly: “When these hospitals were designed, nobody would have imagined that doctors will face violence”.
Time for design thinking in public healthcare delivery!
Introduction
For decades, the Indian pharmaceutical industry has measured success using familiar, volume-driven metrics: prescriptions generated, market share gained, sales...