One interesting fact: most medical colleges and linked public hospitals in major cities were designed in the British era, with an open ward design. A medical administrator, tongue-in-cheek, put it succinctly: “When these hospitals were designed, nobody would have imagined that doctors will face violence”.
Time for design thinking in public healthcare delivery!
Bhaskar Chakravorti is a veteran pharma professional. He was the Vice President of Micro Labs in Sudan from 2003 to 2017. He has worked with Indian Pharma companies like IPCA, Parke Davis and Cipla. He is presently, Faculty, School of Management, Presidency University. He is a TEDx Speaker.
Lower prices, discounts, convenience of ordering and home delivery are some of the benefits for consumers with e-pharmacies. The anonymity of the internet encourages patients to seek information about medicines that they would otherwise avoid. Mental health is one area where the consumers wish to maintain confidentiality and opt for online consultation and medication.