Theme: India Pharma’s Digital Journey – The Progesss from Awareness to Adoption When: Wednesday, March 1, 2023, 7 PM to 9 PM Where: JW Marriott, Sahar Airport, Near Terminal 2 The pharmaceutical industry is in a conundrum as far as digital transformation is concerned. While on the one hand, the…
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“Customer Experience,” abbreviated “CX,” refers to all the perceptions and emotions that customers experience when they interact with your company’s products and services. It could range from buying high-end, high-involvement products like televisions and air conditioners to a simple grocery store or a food stall. Now recollect any such experience…